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Shipping Policy
Shipping Policy
At Revolveyxe, we strive to provide reliable and efficient shipping services to customers worldwide. Below is detailed information about our shipping fees, delivery times, and related policies for different countries and regions.
1. Order Processing Time
All orders are processed within 1-3 business days (Monday to Friday, excluding weekends and public holidays) after payment confirmation. Please note that processing time does not include shipping time.
2. Shipping Fees by Country/Region
2.1 United States
- Shipping Fee: \(5.99 for orders under \)50; Free shipping for orders $50 and above.
- Delivery Time: 3-7 business days from the date of shipment.
- Shipping Method: USPS Priority Mail.
2.2 United Kingdom
- Shipping Fee: £4.99 for orders under £40; Free shipping for orders £40 and above.
- Delivery Time: 4-8 business days from the date of shipment.
- Shipping Method: Royal Mail Tracked 48.
2.3 Canada
- Shipping Fee: C\(7.99 for orders under C\)60; Free shipping for orders C$60 and above.
- Delivery Time: 5-10 business days from the date of shipment.
- Shipping Method: Canada Post Expedited Parcel.
2.4 Australia
- Shipping Fee: A\(8.99 for orders under A\)70; Free shipping for orders A$70 and above.
- Delivery Time: 6-12 business days from the date of shipment.
- Shipping Method: Australia Post eParcel.
2.5 European Union (Selected Countries: Germany, France, Italy, Spain)
- Shipping Fee: €6.99 for orders under €55; Free shipping for orders €55 and above.
- Delivery Time: 5-9 business days from the date of shipment.
- Shipping Method: DHL Paket.
2.6 Japan
- Shipping Fee: ¥890 for orders under ¥8,000; Free shipping for orders ¥8,000 and above.
- Delivery Time: 4-7 business days from the date of shipment.
- Shipping Method: Japan Post EMS.
2.7 Other Countries/Regions
- Shipping Fee: Calculated based on the destination and order weight. You can view the exact shipping fee at checkout before completing your purchase.
- Delivery Time: 10-20 business days from the date of shipment, depending on the destination and local customs processing.
- Shipping Method: International registered mail or reputable courier services (e.g., DHL, FedEx) based on the destination.
3. Customs and Duties
For international shipments, customers are responsible for any customs duties, taxes, or fees imposed by the destination country. These charges are not included in the shipping fee or product price and will be collected by the local customs office or courier upon delivery. Revolveyxe is not responsible for delays caused by customs inspections.
4. Shipping Tracking
Once your order is shipped, we will send you a confirmation email containing a tracking number and a link to track your package. You can also check the order status and tracking information by logging into your account on our website.
5. Address Accuracy
Please ensure that your shipping address is accurate and complete when placing an order. Revolveyxe is not responsible for packages delivered to incorrect addresses due to customer error. If a package is returned to us due to an incorrect address, you will be responsible for the re-shipping fee.
6. Delays
While we work hard to ensure timely delivery, shipping times may be affected by factors beyond our control, such as severe weather, natural disasters, customs delays, or peak shopping seasons. If your package is delayed, please check the tracking information for updates. If you have any concerns, feel free to contact us at service@revolveyxe.com.
7. Undeliverable Packages
If a package is deemed undeliverable by the courier and is returned to us, we will notify you via email. You can choose to have the package re-shipped (you will be responsible for the re-shipping fee) or receive a refund (excluding the original shipping fee).
If you have any questions about our shipping policy, please contact our customer service team at service@revolveyxe.com. We are happy to assist you!
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